If your terminal needs manufacturer assistance, please contact:
Dejavoo Technical Support
π +1 (877) 358-6797
β Select Option 2
β Then select Option 2 again
π§ Email: support@dejavoo.io
Important Information
Before contacting Dejavoo support, please have the following information ready:
TPN (Terminal Profile Number)
Serial Number- you can find this on the back of the terminalΒ
Business Name
Terminal Model
Description of the issue
Having this information ready will help speed up troubleshooting and resolution.
This will help speed up the troubleshooting process.
If Processor Assistance Is Required
In some cases, Dejavoo may request that your payment processor join the call for further assistance.
Verova Payments Support
π Phone: +1 (833) 925-6999
β‘ Select Option 2
Our support team will coordinate directly with Dejavoo to resolve the issue as quickly as possible.