If your payment terminal requires manufacturer-level technical support, please contact the appropriate terminal manufacturer listed below.
Manufacturer support teams can assist with hardware issues, software errors, device troubleshooting, and terminal configuration.
Clover Terminal Support
📞 Phone: +1 (855) 853-8340
🌐 Support Website: https://www.clover.com/help
Information to have ready:
Merchant ID (MID)
Device Serial Number
Business Name
Description of the issue
PAX Terminal Support
📞 Phone: +1 (904) 900-4819
🌐 Support Website: https://www.pax.us/support
Information to have ready:
Terminal Model (A35, A920, etc.)
Terminal Serial Number
Business Name
Description of the issue
Dejavoo Terminal Support
📞 Phone: +1 (877) 358-6797
➡ Select Option 2
➡ Then select Option 2 again
📧 Email: support@dejavoo.io
Information to have ready:
TPN (Terminal Profile Number)
Terminal Model
Business Name
Description of the issue
Valor Terminal Support
📞 Phone: +1 (800) 654-9256
🌐 Support Website: https://www.valorpaytech.com/support
Information to have ready:
Terminal Model (VL100, VL500, VL550, etc.)
Terminal Serial Number
Business Name
Description of the issue
If Processor Assistance Is Required
In some cases, the manufacturer may request that your payment processor join the troubleshooting call.
Please contact:
Verova Payments Support
📞 +1 (833) 925-6999
➡ Select Option 2
Our team will coordinate directly with the terminal manufacturer to help resolve the issue as quickly as possible.