If your Valor terminal requires manufacturer-level technical assistance, please contact Valor Technical Support directly.
Valor Technical Support
📞 Phone: +1 (800) 615-8755
📧 Email: support@valorpaytech.com
🌐 Support Website: https://valorpaytech.com/support
Important Information
Before contacting Valor support, please have the following information ready:
Terminal Serial Number
Terminal Model (VL100, VL300, VL500, etc.)
Business Name
Description of the issue
Having this information ready will help speed up troubleshooting and resolution.
If Processor Assistance Is Required
In some cases, Valor may request that the payment processor join the call.
Verova Payments Support
📞 Phone: +1 (833) 925-6999
➡ Select Option 2
Our support team will coordinate directly with Valor to resolve the issue as quickly as possible.