Category: Payment Terminal → Connectivity
Overview
A reliable internet connection is important for processing payments and maintaining communication with your payment processor.
Many Clover, Dejavoo, PAX, and Valor terminals support Wi-Fi connectivity.
The exact settings menu depends on your device model.
Before You Begin
Make sure you have:
Your Wi-Fi network name
Your Wi-Fi password
A working internet connection
Access to your terminal's network settings
Step 1: Open Wi-Fi Settings
Turn on your terminal.
Open the Settings menu.
Select Wi-Fi, Network, or Connections.
Enable Wi-Fi if it is disabled.
Step 2: Connect to Your Network
Select your business Wi-Fi network.
Enter the network password.
Choose Connect.
Wait for the terminal to establish a connection.
Step 3: Verify the Connection
After connecting:
Check that the terminal shows a connected network.
Open the payment application.
Confirm that the device can communicate with the payment processor.
Troubleshooting
The Wi-Fi Network Does Not Appear
Move closer to the router.
Check that Wi-Fi is enabled.
Confirm your network supports the terminal.
Restart the router if necessary.
Incorrect Wi-Fi Password
Make sure the password has been entered correctly, including uppercase letters and special characters.
Connected but Payments Still Fail
Your device may be connected to Wi-Fi without having access to the internet or payment processor.
Try restarting the terminal and checking the network.
If the issue continues, contact support.
Security Tips
Use a password-protected business Wi-Fi network.
Avoid unsecured public Wi-Fi.
Do not share Wi-Fi administrative credentials unnecessarily.
Contact your network administrator if firewall settings may be preventing connectivity.
Need Assistance?
Verova Payments Support
(833) 925-6999 — Option 2
Verova Payments | Merchant Help Center