Category: Clover → Device Troubleshooting
Applies to: Clover Flex, Mini, Station, Station Duo, and other compatible models
Overview
Restarting your Clover device can help resolve temporary software, connectivity, or performance issues.
Common symptoms include:
Device running slowly
Frozen or unresponsive screen
Wi-Fi or connectivity issues
Applications not opening
Temporary payment processing errors
Method 1: Restart Using the Power Menu
Locate the power button on your Clover device.
Press and hold the power button until the power menu appears.
Select Restart or Reboot, if available.
Wait for the device to restart.
Allow Clover to reconnect to the internet.
The power button location and available options vary by device model.
Method 2: Restart an Unresponsive Device
If the screen is frozen:
Make sure the device has power.
Press and hold the power button until the device responds or begins restarting.
Release the button when the restart begins.
Wait until the Clover home screen returns.
Some devices may require the power button to be held for approximately 10 seconds.
If the device does not respond, contact support for model-specific instructions.
After Restarting
Verify your internet connection.
Open your payment application.
Check whether the original problem has been resolved.
Review any interrupted transaction before retrying it.
Important
Do not select Factory Reset or Erase Device when you only need to restart Clover. A factory reset is a separate operation that may remove settings or require reactivation.
Still Having Issues?
Verova Payments Support: +1 (833) 925-6999 — Option 2
Clover Technical Support: +1 (855) 853-8340
Verova Payments | Merchant Help Center