Category: Payment Terminals → Dejavoo
Applies to: Dejavoo Z11, Z8, and compatible terminals configured for First Data/Fiserv
Overview
Datawire (DW) is a communication service used by certain payment terminals to connect with First Data/Fiserv for payment processing.
If your Dejavoo terminal experiences Datawire registration errors, host communication failures, or difficulties processing transactions, you may need to register Datawire.
Steps to Register Datawire
Tap the three bars (☰) to open the terminal menu.
Select Applications.
Select Credit Debit.
Select Host Utilities.
Select FDO Features.
Select Datawire.
Select DW Register.
Allow the terminal to complete registration.
Quick Navigation
☰ Menu → Applications → Credit Debit → Host Utilities → FDO Features → Datawire → DW Register
Note: On non-touchscreen terminals, use the keypad to navigate to the corresponding menu options. Menus may vary by software version.
How to Confirm Registration
After registration:
Return to the terminal's main screen.
Confirm the terminal is connected to the internet.
Process an authorized test transaction.
Verify that the transaction is approved.
What If Datawire Registration Fails?
Try the following:
Confirm your internet connection is working.
Restart the terminal.
Try DW Register again.
Write down any error message displayed.
If registration continues to fail, your terminal may need additional provisioning or a Datawire reset.
Do not change the terminal's Device ID or perform a factory reset unless instructed by support.
Dejavoo Technical Support
📞 +1 (877) 358-6797
→ Select Option 2
→ Then select Option 2 again
📧 Email: support@dejavoo.io
Need Assistance?
Verova Payments Support
Phone: +1 (833) 925-6999 — Option 2
Have your business name, terminal model, and error message ready.
Verova Payments | Merchant Help Center